Yes, you can let someone else drive the rental car, but they must be registered first. To do this, they need to provide the necessary documents and pay a fee. Only registered drivers are allowed to operate the car.
If you're a UAE resident, you'll need:
A valid UAE driving license, A copy of your Emirates ID, A copy of your passport and visa
For tourists visiting the UAE:
Passport with entry stamp and a copy of the visit visa
Home country driving license
International driving permit
For GCC nationals:
Copy of your national ID card
Copy of your driving license
Yes, we require a pre-authorization deposit due to the time it takes for traffic fines to update in the system. The deposit will be held for 21 days after you return the car. The amount and method of deposit depend on the agreement type.
We accept cash, credit card, and bank transfer.
You can drive up to 250 kilometers per day. If you go over, you'll be charged for the extra kilometers at the end of the rental period, based on the type of vehicle.
The rental price doesn't cover fuel, but we give you a full tank. You need to return it with the same amount. Salik charges will be added to your rental fee after you return the car.
You have a 1-hour grace period for returns. After that, full-day late charges apply.
The rental price doesn't cover fuel, parking fees, road tolls (like Salik), or traffic fines. Check our Terms and Conditions for more info.
Passing through the road tolls, or gates, incurs a charge of AED 5. You'll receive an invoice for this at the end of your rental, before returning the vehicle. You can settle toll bills separately or use part of your security deposit.
We offer Collision Damage Waiver (CDW) insurance when you rent a car from us. CDW covers any damage to the rental car in case of a collision. We recommend adding this to your rental.
All cars rented in the UAE come with basic insurance required by the Roads and Transport Authority (RTA). This insurance covers damage caused by third parties. In the event of an accident, contact the police to file a report. You can also choose to purchase a Collision Damage Waiver (CDW) for additional coverage, including accidental damage caused by you, for an extra fee.
If there's an accident, get a police report and give it to us. Contact our customer service team for help in emergencies.
